Privacy policy - GDPR
www.cliniquevetinfini.com
Vet'infini veterinary clinic
Introduction
This Privacy Policy describes the practices of Cabinet Vétérinaire de Marguerite regarding information collected from users who access our website at www.cliniquevetinfini.com (“Site”) or who share personal information with us (jointly : " the users ").
Reasons for data collection
The processing of your personal information (i.e. any information which could potentially enable your identification by reasonable means; hereinafter "Personal Information") is necessary for the performance of our contractual obligations towards you and for you provide our services, protect our legitimate interests and comply with regulatory obligations (legal and financial) to which we are subject. When you use the Site, you agree to the collection, storage, use, disclosure and other uses of your Personal Information as provided in this Privacy Policy. We encourage our Users to read the Privacy Policy carefully and use it to make informed decisions.
What information do we collect?
We collect two types of data and information about our Users. The first type includes non-identified information that does not allow identification which concerns one or more Users, and which may be made available to us or collected as a result of their use of the Site ("Non-personal information"). We do not know the identity of the Users from whom this non-personal information was collected. The non-personal information that is collected may include your aggregated usage information and technical information transmitted by your device, including certain information relating to computer software and hardware (e.g. the type of browser and operating system that you use). your device uses, language settings, access time, etc.) in order to improve the functionality of our Site. We may also collect information regarding your activity on the Site (e.g.: pages viewed, online navigation, clicks, actions, etc.). The second type includes Personal Information, i.e. individually identifiable information, which identifies an individual or which is likely, by reasonable means, to allow the identification of an individual. This information includes: Device Information: We collect Personal Information about your device which includes geolocation data, IP address, unique identifiers (e.g. MAC address and UUID) and other related information to your activity on the Site. Registration information: when you register on our Site, we will ask you to provide certain information, namely: your first and last name, your e-mail or postal address, as well as other information.
How do we receive information about you?
Your Personal Information is collected in several ways: When you voluntarily provide your personal data by registering on our Site; When you use or access our Site in connection with your use of our services; From suppliers, services and records public third parties (for example: traffic analysis providers).
What information do we collect?
We do not rent, sell, or share User information with third parties except as described in this Privacy Policy. We may use the information for the following reasons: To communicate with you: by sending you messages about our services, providing you with technical information and responding to any customer service questions you may ask; Communicating with you and informing you the latest updates and new services; Conduct statistical and analytical surveys in order to improve the Site. In addition to the various uses mentioned above, we may transfer or disclose Personal Information to our subsidiaries, affiliates and subcontractors. In addition to the reasons stated in this Privacy Policy, we may share Personal Information with trusted third-party providers (which may be located in different jurisdictions around the world), for the following reasons: To host and operate our Site; To provide our services to you , including a personalized display of our Site; Store and process said information on our behalf; Provide you with marketing offers and promotional content relating to our Site and our services; Carry out research, technical or analytical diagnostics; We may also disclose information if we believe in good faith that the disclosure of this information is useful or reasonably necessary to: (i) comply with the law, regulation, legal procedure in force or a government request; (ii) enforce our policies (including our Privacy Policy), including investigating potential violations thereof; (iii) investigate, detect, prevent or take action against suspected fraud or security issues; (iv) establish or exercise our rights to defend against any legal claim; (v) prevent harm to the rights, property or safety of our company, our users, you or any third party; or (vi) for the purposes of cooperating with law enforcement, and/or where we believe it is necessary, to exercise intellectual property or other legal rights.
User rights
You can ask:
- Receive confirmation of processing of personal information about you (or notice of non-processing of your personal information, if applicable) and access your stored personal information, as well as additional information. Receive a copy of the personal information you have voluntarily provided to us in a structured, commonly used and machine-readable format. Request rectification of your personal information that we store. Request deletion of your personal information. Refuse the processing of your personal information. Request that we restrict the processing of your personal information. File a complaint with a supervisory authority.
Please note, however, that these rights are not absolute and may be subject to our own legitimate interests and regulatory requirements.
If you would like to exercise any of the above rights or receive more information, please contact our Data Protection Officer using the information provided below:
Clinique Vet'infini
190bis route de Saint Emilion
33500 Libourne
Such. 05 57 74 62 97
Conservation
We will retain your personal information for as long as necessary to provide our services, and as necessary to comply with our legal obligations, resolve disputes, and enforce our policies. Retention periods will be determined based on the type of information collected and the purpose for its collection, taking into account the requirements applicable to the situation and the need to destroy obsolete and unused information as quickly as possible. Pursuant to applicable laws and regulations, we will maintain records containing customer personal information, account opening documents, communications and any other required information. We may correct, complete or delete incomplete or incorrect information at any time and at our sole discretion.
Cookies
We and our trusted partners use cookies and other technologies in our related services, including when you visit our Site or access our services. A “cookie” is a small piece of information that a website assigns to your device when you visit the site. Cookies are very useful and their use can have different purposes, including allowing you to navigate efficiently from one page to another, allowing certain features to be activated automatically, remembering your preferences and allowing you to interact with our Services more quickly and easily. Cookies are also used to ensure that the advertisements you see match your interests and are personalized accordingly, as well as to compile statistical data about your use of our Services. The Site uses the following types of cookies: a. “Session cookies” which are retained only temporarily during your browsing session to enable normal use of the system, and are deleted from your device when you close the browser; b. “Persistent cookies” which are only read by the Site, which are saved on your computer for a specific period of time and are not deleted when the browser is closed. These cookies are used when we need to recognize you on repeat visits, for example, to allow us to remember your preferences the next time you log in; vs. “Third-party cookies” which are set by other online services that manage content on the page you are viewing, for example, by third-party analytics companies that monitor and analyze our web access. Cookies do not contain any information that personally identifies you, but we may associate Personal Information about you that we store with the information stored and obtained by cookies. You can delete cookies by following the instructions in your device preferences. Please be aware, however, that if you choose to disable cookies, some features of our Site may not function properly and your online experience may be limited. We also use a tool called “Google Analytics” to collect information about your use of the Site. Google Analytics collects information such as how often users access the Site, the pages they view, etc. We use the information collected by Google Analytics only to improve the Site and its services. Google Analytics collects the IP address assigned to you on the day you visit the Sites, rather than your name or any identifying information. We do not combine information collected by Google Analytics with information that personally identifies you. Google's ability to use and share information collected by Google Analytics about your visits to this Site is limited by the Google Terms of Service and Privacy Policy.
Collection of information by third parties
Our policy only concerns the use and disclosure of information we collect from you. To the extent you disclose your information to other parties or sites on the Internet, different rules may apply to its use or disclosure. Therefore, we encourage you to read the terms of use and privacy policy of each third party to whom you voluntarily disclose your information. This Privacy Policy does not apply to the practices of companies that we do not own or control, or to individuals that we do not employ or manage, including any third parties to whom we may disclose your information as set forth in this Privacy Policy.
How do we protect your information?
We pay great attention to implementing and maintaining the security of the Site and your information. We use industry standard procedures to ensure the security of the information we collect and store, and to prevent unauthorized use of it. We require third parties to follow similar security requirements in accordance with this Privacy Policy. Although we implement reasonable measures to protect information, we cannot be responsible for the actions of persons who gain unauthorized access to or misuse our Site, and we make no warranties, express, implied or otherwise, to prevent such access.
Transfer of data outside the EEA
Please note that some data recipients may be located outside the European Economic Area (EEA). In such cases, we will transfer your data to said countries only as approved by the European Commission providing the adequate level of data protection, or we will establish legal agreements ensuring an adequate level of data protection.
Advertising
We may use third-party advertising technology to serve advertisements when you access the Site. This technology uses information about your use of the Services to serve advertisements to you (for example, by placing third-party cookies on your web browser).
Marketing
We may use your Personal Information, including your name, email address, telephone number, etc., ourselves or through subcontractors in order to provide you with promotional content regarding services that we believe , might interest you. Out of respect for your right to privacy, we include in this promotional content the means to opt out of receiving new promotional offers from us. If you unsubscribe, we will remove your email address or phone number from our marketing distribution lists. Please note that even if you unsubscribe from receiving marketing emails from us, we may send you other types of important communications via email without giving you the opportunity to unsubscribe. These may include customer service messages or administrative notifications.
Corporate Transaction
We may share information in the event of a commercial transaction (e.g. sale of a significant part of our business, merger, consolidation or sale of assets). In the cases mentioned above, the beneficiary or the acquiring company will assume the rights and obligations as described in this Privacy Policy
Minors
We understand the importance of protecting children's privacy, especially in an online environment. The Site has not been designed for use by children. Under no circumstances do we authorize the use of our services by minors without the prior consent or authorization of a parent or legal guardian. We do not knowingly collect Personal Information from minors. If a parent becomes aware that their child has provided us with Personal Information without their consent (or if a guardian becomes aware that their child has provided us with Personal Information without their consent), he or she must contact us at: contact@cliniquevetinfini.com.
Updates or changes to this Privacy Policy
We reserve the right to modify or revise the Privacy Policy from time to time; material changes will be effective upon posting of the revised Privacy Policy. The latest revision will be available in the "Last Edited" section. Your continued use of the Platform, following notification of such modifications on our website, constitutes your acknowledgment and acceptance of such modifications and your agreement to comply with them.
Contact us
If you have general questions regarding the Site or our collection and use of information about you, please contact us at: contact@cliniquevetinfini.com
Clinique Vet'infini
190bis route de Saint Emilion
33500 Libourne
Such. 05 57 74 62 97
Last modification 02/5/2024
